Refund & Cancellation Policy
Thanks for subscribing to our services at www.webpedia.me operated by Modular Economy. We offer a full money back guarantee on all purchases made on our website, but under certain conditions. We invite you to read the conditions explained in more detail below, in order to see the condition that applies to your situation, while following the correct procedure.
If you are unhappy with the product that you have purchased from us, please let us know. Our Returns & Refunds Policy gives you 7 calendar days free trial period and a space to return or exchange an article purchased online with a valid receipt. You are eligible for a full refund within this 7 calendar days of your purchase. After the 7 days period, we cannot offer you a refund or exchange. We encourage our customers to try the product (or service) in the first 7 days after their purchase to ensure it meets your needs.
When you requested a refund / cancellation of subscription, we will remove any and all entries from our server, and not keep a backup of your modified site or files. Please make sure that you have them backed up before requesting cancellation. If you have any further questions or would like to request a refund, please do not hesitate to contact us.
Refunds (if applicable)
Once your cancellation request is received, we will send you an email to notify you that we have received your request. We will also inform you if your refund has been approved or refused. If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 calendar days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next step, please try to contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Right of cancellation
In addition to our Returns & Refund Policy, if you are a customer in the European Union, you have the right to cancel your contract with us and receive a full refund within 7 calendar days of receiving your order, if you are an online, postal or telephone customer. If the goods are delivered in several installments, the period shall be 7 calendar days from the receipt of the last payment.
To exercise your right to cancel the contract you must request a refund in writing within 7 calendar days of receipt of the articles. The refund will include all standard delivery charges paid. You will be responsible for the return shipping cost of a cancelled order. To exercise your right of cancellation, please follow the steps below:
- Download the cancellation form and attach it to the articles when you return them.
We will refund you the price paid for the articles and (unless you have not paid for the delivery) the delivery charges you have paid up to a maximum amount of the cost of our standard delivery
- You will be refunded according to your original payment method within 7 calendar days of receipt of the cancelled articles or, if earlier, within 7 days of receipt of your proof of return.
- If we do not receive the cancelled articles, we can arrange to have them returned at your expense.